Tuesday, April 9, 2024
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Scheduled Pet Food Delivery Service Comparison

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Pet Heaven Schedule & Save

Pet Heaven Schedule & Save

Scheduled Pet Delivery Service
PetHero AutoShip

PetHero AutoShip

Scheduled Pet Food Delivery Service
Absolute Pets Auto-order

Absolute Pets Auto-order

Scheduled Pet Food Delivery Service
Petshop Science Repeat Orders

Petshop Science Repeat Orders

Scheduled Pet Food Delivery Service
Budget Pet Supplies Auto Delivery

Budget Pet Supplies Auto Delivery

Scheduled Pet Food Delivery Service
Zuki Pet Recurring Order

Zuki Pet Recurring Order

About PetHero AutoShip Delivery Service

About Pet Heaven's Scheduled Delivery Service

“We want to make pet parenting as easy for you so that you can spend more quality time with your furry friends. Save up to 10% with Schedule & Save – save on recurring deliveries and pause or cancel at anytime!

As a valued subscription customer, we prioritize your orders with reserved inventory.”

Source: Petheaven.co.za

About PetHero AutoShip Delivery Service

“A hero’s work is never done, so we want to take some responsibility off your plate and help you save by making use of our convenient AutoShip option. With regular repeated orders, you can select the frequency at which you need a specific product and we’ll do the rest. Not only will you get your weekly, monthly, quarterly or biannual deliveries right on time, but you’ll also save 10% on all repeat orders.”

Source: pethero.co.za

About Absolute Pets Auto-order Delivery Service

“Convenient: Your pet care products delivered to your door at scheduled intervals chosen by you, without the hassle of having to place a new order each time.
Flexible: Cancel, pause or edit your order details whenever it suits you. You can also schedule multiple Auto-Orders for different products, set for different intervals.
Best price guarantee*: You are guaranteed to receive the best price on offer at Absolute Pets and the benefit of any special offers or promotions.

**Get up to 30% OFF selected brands with your first Auto-order! We offer our Click ‘n Collect service both for once-off or Auto-orders.  Simply choose Click ‘n Collect and select your preferred store for delivery when you initially set up your Auto-order.”

About Petshop Science Repeat Order Delivery Service

“Step 1) Paws up, Step 2) Click, Step 3) Treat, Step 4) Repeat!

We all have a list of regular bought products, so why not set up a Repeat Order for it, which means there is one less thing you and your pet need to worry about. Set up a Repeat Order by building a basket you want to be repeated!”

Source: petshopscience.co.za

About Budget Pet Supplies Auto Delivery Service

“SELECT AUTO DELIVERY & GET 12% DISCOUNT. NEVER RUN OUT OF PET ESSENTIALS AS LONG AS YOU NEED THEM.

Auto Delivery is the most convenient program to receive pet essentials at your convenience without the hassle of shopping again. Our auto delivery program delivers pet products at your scheduled time automatically.

Free Shipping on all orders!”

About Zuki Pet Recurring Order Delivery Service

“Zuki’s recurring order allows you to easily set up schedule deliveries with Zuki Pet. The scheduled deliveries are based on a set frequency suitable to your needs. Get your favourite pet supplies delivered straight to your door – you will never run out of your favourite pet supplies again!

After your first recurring order, you will save an extra 5% on all products for all future recurring orders!”

Source: zuki.co.za

Features

Pause at anytime
Stop at anytime
Edit at anytime
Discount offered - 10% Discount
Free Delivery - Orders over R500*

Features

Pause at anytime
Stop at anytime
Edit at anytime
Discount offered - 10% Discount
Free Delivery - Gauteng Delivery +R498; Nationwide Delivery +R998*

Features

Pause at anytime
Stop at anytime
Edit at anytime
Discount offered - up to 30% OFF**
Free Delivery - Orders over R500 to Major Cities*

Features

Pause at anytime
Stop at anytime
Edit at anytime
Discount offered
Free Delivery - Orders over R450*

Features

Pause at anytime
Stop at anytime
Edit at anytime
Discount offered - 12% Discount
Free Delivery - All Auto Delivery Orders

Features

Pause at anytime
Stop at anytime
Edit at anytime
Discount offered - 5% Discount after 1st order
Free Delivery - Orders over R500*

Shipping Times

2 - 5 business days after payment
When setting up, you to choose your frequency - i.e. how often you would like to receive these items
When your next order is due, we'll make sure to send you an email reminder in case you want to add/amend anything to your cart
Courier deliveries take 2 – 5 working days depending on the order's destination

Delivery Times

3 - 7 business days after payment
When setting up, you simply select the frequency at which you need your recurring items!
AutoShip will send you a notification when your goods are due to be debited
Your Pet Hero goods will be delivered 3 – 7 business days after payment

Shipping Times

Your delivery will be delivered on the day that you select when setting up
You will receive an email 2 days prior to your next Auto-Order giving you an opportunity to change the details of your order

Shipping Times

3-5 business days
When setting up, you to choose your frequency - i.e. how often you would like to receive these items
You will receive an email to notify you of your Repeat Order 2 days before the payment is due

Shipping Times

2 - 7 day business days
Delivery takes a minimum of 2 business days in major cities and 7 business days in remote places of South Africa. Sometimes, delivery may take extra time subject to air transport delays.
At times, due to holidays or weather conditions, the deliveries may little longer.
Budget Pet Supplies will send you an email 7 days prior to your order be shipped, informing you that your shipment is being ready to process.

Shipping Times

1 - 3 business days
When setting up, you to choose your frequency - i.e. how often you would like to receive these items
Five days before your next order is due to process internally, we'll make sure to send you an email reminder
Delivery times vary based on your location, and can take between 1 - 3 days

Delivery Costs*

Main Area Deliveries
Free - R55

Orders under R500: R55

Orders over R500: FREE

Regional Area Deliveries
Free - R85

Orders under R1000: R85

Orders over R1000: FREE

Outlying Area Deliveries
R85

All orders: R85

Delivery Costs*

Gauteng
Free - R69

All deliveries over R498 in Gauteng which are under 250 kg will be free. Thereafter, the delivery fee will be calculated at R69 per 25 kg over 250 kg.

National Main Centres
Free - R148

National Main Center fees will be calculated at checkout: a flat rate of R148 for orders under R998. For orders over 30 kg, R148 is charged, thereafter, R5 per 1 kg over 60 kg.

(National Main Centres include: Durban, Cape Town, Rustenburg, Bloemfontein, Nelspruit, Potchefstroom, East London, Port Elizabeth, George, Witbank, Middleburg)

Regional, Remote and Outlying Area Fees
Free - R148

Regional, remote and outlying area fees will be calculated at checkout: a flat rate of R148 for orders under R998. For orders over R998 and under 30kg, delivery is free. For orders that are 30kg and upward, an additional fee of R298 is charged, thereafter, R5 per 1kg over 60kg.

Delivery Costs*

Cape Town, Johannesburg, Pretoria (Central), Durban, Port Elizabeth (PE) and Pietermaritzburg (PMB)
Free - R60

FREE Delivery for all orders over R500.
Orders under R500 (after any discounts) will be charged a R60 delivery fee.

All other Areas
R275 - R575

For all regional orders not specified above, the delivery fee is based on the order total and is calculated as follows:

Order Value:

  • Up to R1,000 – R275
  • Above R1,000 and up to R1,500 – R375
  • Above R1,500 and up to R2,000 – R475
  • Above R2,000 – R575

Delivery Costs*

Nationwide delivery
Free - R75
  • Free delivery for orders over R450.
  • R75 delivery fee for orders under R450

Delivery Costs*

Nationwide shipping
Free

All auto delivery orders receive free shipping!

Delivery Costs*

Nationwide Delivery
Free - R100

Orders are charged a flat delivery rate of R100 under R500. Free delivery on orders over R 500

Other im-paw-tent Info

Returns Policy

If the Customer finds any product to be defective, the Customer may within 30 days of delivery of the product inform Pet Heaven of the defect via email and arrange to return the goods to the Company. Unfortunately we will not accept products which have been subjected to abuse, misuse, improper use, negligence, accident, alteration or tampering at the hands of the Customer. More info on the Pet Heaven website.

Cancellation Policy

The Electronic Communications and Transactions Act 25 of 2002 (“ECT Act”) entitles you to cancel your purchase within 7 days’ notice if the products you have purchased are not delivered within the agreed delivery period as specified in the our Delivery Policy. Certain items for sale on the website do have a lead time for delivery published on the product detail pages and need to be taken into account as part of our delivery policy. More info on the Pet Heaven website.

Other im-paw-tent Info

Packaging and parcels

If your parcel exceeds the single parcel weight restriction, we will split your order into multiple parcels that conform to the weight restrictions. Rest assured that all the parcels making up your order will be delivered at the same time, but it’s best that you check carefully that you’ve received your complete order.

What happens if my parcel is damaged upon delivery or if something went wrong?

While we ensure the utmost care is taken when packaging your order, Pet Hero use third-party couriers to make your special deliveries. We cannot always guarantee that the products will reach you in the same condition that they left us, but we can help you in the unlikely event that your delivered goods are damaged.

Follow these steps:
Endorse the waybill accordingly: make note of any damaged items.
Send an email to info@pethero.co.za to inform us of the situation.
We will replace the damaged items for you at no extra cost.

Do not use the damaged product if it’s being returned – this will void the arrangement and then we cannot replace it.
In the unlikely event that the products you received do not match the order you placed, please contact us immediately so that we can rectify your order and make sure you receive the products you paid for.

Other im-paw-tent Info

Late Deliveries

The Electronic Communications and Transactions Act 25 of 2002 ("ECT Act") entitles you to cancel your purchase within 7 days’ notice if the products you have purchased are not delivered within the agreed delivery period as specified in the our Delivery Policy. Certain items for sale on the website do have a lead time for delivery published on the product detail pages and need to be taken into account as part of our delivery policy. More info on the Absolute Pets website.

Late Delivery

Things do happen that are outside of our control, so, even for main centre deliveries please always allow up to 72 hours (3 working days) for your delivery to reach you.

Delivery fees will not be refunded if the unavailable item(s) are part of an order which included items that will still be delivered.

Should you not have received your order within 10 working days of dispatch, please send us a message via the Contact Us page

Returns and Refund Policy

The Returns Process:
1. Contact Us
2. Return the Item(s)
3. Receive a Replacement or Refund

More info on the Absolute Pets website.

Other im-paw-tent Info

Cancellation of a repeat order

To cancel an upcoming repeat delivery, you need to cancel it at least two days before your next order is due.

Other im-paw-tent Info

Billing Times

You will only be billed when your order is shipped. Budget Pet Supplies will send you an email 7 days prior to your order be shipped, informing you that your shipment is being ready to process. In case of any changes, you can contact Budget Pet Supplies immediately.

Return Order

If for any reason, you are not satisfied with the product, you can return the order. Please contact Budget Pet Supplies' customer service team through email or call within five days of delivery. Returns will be accepted only after the written approval by their customer service team. No returns will be accepted unless and until authorised by their team. Returns will be accepted only in their original packaging in a sealed condition.

Note: They will not be able to issue refund or reship the order if it is used or opened.

Other im-paw-tent Info

Can I cancel my recurring order?

There is only one way to delete your ZUKi Pet recurring account. All ZUKi Pet customers receive a friendly reminder email 5 days prior to the scheduled processing date with a list of products due to ship with your next recurring order scheduled to process. This allows you time to make any changes to the quantity or products in your recurring order. If your order processes, and is canceled after processing, there will be a cancellation penalty applied to the order.

Add up to 3 items to compare

Pet Heaven Schedule & Save

Pet Heaven Schedule & Save

Scheduled Pet Delivery Service
PetHero AutoShip

PetHero AutoShip

Scheduled Pet Food Delivery Service
Absolute Pets Auto-order

Absolute Pets Auto-order

Scheduled Pet Food Delivery Service
Petshop Science Repeat Orders

Petshop Science Repeat Orders

Scheduled Pet Food Delivery Service
Budget Pet Supplies Auto Delivery

Budget Pet Supplies Auto Delivery

Scheduled Pet Food Delivery Service
Zuki Pet Recurring Order

Zuki Pet Recurring Order

About PetHero AutoShip Delivery Service

Disclaimer: In the ever-changing landscape of online pet food delivery services in South Africa, Pets24 endeavors to provide accurate information. However, due to the dynamic nature of the industry, details may evolve. It is recommended to verify information directly with service providers, as Pets24 assumes no responsibility for inaccuracies, outdated details, or changes in policies by featured delivery companies. For well-informed decisions, consult with the professionals in the field, as your pet’s health remains our top priority, and we aim to empower you with reliable information.

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